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Cookie Policy

Last updated: 9 June 2026

1. What Are Cookies

Cookies are small text files placed on your device when you visit a website. They are widely used to make websites work correctly, improve performance, and provide information to website owners.

This policy explains what cookies we use on the Bala Hissar website (mybalahissar.co.uk), why we use them, and how you can control them.

2. Essential Cookies

Essential cookies are strictly necessary for the website to function. They do not collect personal data for marketing purposes and cannot be switched off.

We use essential cookies to:

  • Maintain the functionality of our table booking system
  • Remember form inputs during your booking session
  • Ensure secure, correct operation of the website

Under UK PECR, essential cookies do not require your consent. The website cannot function correctly without them.

3. Analytics Cookies

Analytics cookies help us understand how visitors interact with our website. This information helps us improve the website and provide a better experience for our guests.

Analytics cookies may collect:

  • Pages visited and time spent on each page
  • How you arrived at the website (e.g., search engine, direct link)
  • General geographic location (country or city level only)
  • Device type and browser used

Analytics cookies are only activated after you give your consent via the cookie banner displayed on your first visit.

If you decline cookies, no analytics data will be collected from your visit.

4. Google Analytics

We use Google Analytics, a web analytics service provided by Google LLC, to analyse website usage. Google Analytics uses cookies to collect information about how visitors use our website.

Information collected by Google Analytics may include:

  • Number of visitors and sessions
  • Session duration and bounce rate
  • Pages viewed per session
  • Approximate geographic region

This data is processed by Google and may be transferred to Google's servers in the United States. Google operates under standard contractual clauses approved for international data transfers.

For more information about how Google uses data collected via Google Analytics, visit policies.google.com/privacy.

Google Analytics cookies are not loaded until you accept cookies via the banner on this website. If you decline, Google Analytics will not be activated.

5. Your Consent Rights

Under UK GDPR and PECR, you have the right to:

  • Be informed about the cookies we use before they are placed
  • Accept or decline non-essential cookies freely
  • Withdraw consent at any time
  • Access, correct, or request deletion of personal data associated with cookies

To withdraw your cookie consent, clear your browser's local storage or cookies for this website. The consent banner will reappear on your next visit, allowing you to make a new choice.

To exercise any data rights, contact us at contact@mybalahissar.co.uk.

6. Managing Your Cookie Preferences

When you first visit our website, a cookie consent banner will appear at the bottom of the screen. You can choose to:

  • Accept — enables analytics cookies and Google Analytics tracking
  • Decline — only essential cookies are used; no analytics data is collected

Your choice is stored locally on your device. To reset your preference and see the banner again, clear your browser's cookies or local storage for this website.

7. Browser Cookie Controls

Most web browsers allow you to manage cookies through their settings. You can typically:

  • View cookies currently stored on your device
  • Delete individual cookies or all cookies
  • Block cookies from specific websites
  • Block all third-party cookies
  • Set your browser to notify you when cookies are set

Browser-specific guidance can be found at:

  • Google Chrome — Settings > Privacy and Security > Cookies
  • Mozilla Firefox — Settings > Privacy & Security > Cookies
  • Safari — Preferences > Privacy > Cookies
  • Microsoft Edge — Settings > Cookies and Site Permissions

Please note: disabling essential cookies may affect the functionality of our booking system and other core website features.

8. Changes to This Policy

We may update this Cookie Policy from time to time to reflect changes in technology, legislation, or our practices.

Any changes will be posted on this page with a revised "Last updated" date. Where changes are significant, we may notify you via the cookie consent banner on your next visit.

9. Contact Us

If you have any questions about this Cookie Policy or how we handle your data, please contact us:

  • Email: contact@mybalahissar.co.uk
  • Address: 46-50 Highgate, Heaton, Bradford, BD9 4BE